Privacy policy

The Company processes a series of personal data of the Users (whether they are registered or not) when they use the montblanc.ro website and/or any Service offered by our company.
This privacy policy describes what types of personal data are processed, how they are used, what your options are regarding these processing activities, as well as how we will respect the rights you have as a data subject under the personal data protection legislation, including the Regulation (EU) 2016/679 ("GDPR").
BEFORE USING THE WEBSITE OR ANY OF OUR SERVICES, WE RECOMMEND THAT YOU READ THIS POLICY CAREFULLY TO UNDERSTAND HOW YOUR PERSONAL DATA IS PROCESSED.

1. WHO IS RESPONSIBLE FOR PROCESSING YOUR DATA?

Conmart Trading S.R.L., based in Romania, is the controller of personal data, in accordance with the personal data protection legislation including GDPR, regarding the personal data of Users collected and processed through the montblanc.ro website and/or in the context of the Services offered through or in connection with the Website.
For personal data processing activities, the Company can be contacted using the following contact details: montblanc@marianedelstein.ro

2. WHAT DATA DO WE PROCESS?

The Company processes the personal data that you provide to us when you use the Website, register on our page, contract a service, sign up for our campaigns (and/or campaigns organized together with our partners), wish to receive commercial communications or participate in our surveys and questionnaires, or contact us through any means of communication. In case you contact our company, Conmart Trading S.R.L., through the contact form on the website https://montblanc.ro/, the data communicated by you (name, surname, address, phone number, email and any other personal data communicated) will be stored and processed only after checking the express consent present at the bottom of the contact form. Also, we use cookies and similar technologies to recognize you and your devices. We also allow other parties to use cookies. The way we use these technologies is described in our Cookie Policy.

3. PROVIDING PERSONALIZED OFFERS

In certain situations, we may use the information collected from you in combination with data we obtain from our sales and/or marketing teams regarding your interaction with the Company, which we use in the context of our marketing communications. We aim to streamline our marketing activity by offering our customers relevant and personalized products/services. [Also, if you agree, we may perform advanced analysis regarding your interests and preferences resulting from the information we hold about you from your interaction with us, as well as by combining data obtained from third parties (e.g., through web browsing analysis technologies) to send you commercial communications adapted to your needs and preferences.] We may carry out various reports, analyses, and statistical studies regarding the marketing campaigns organized and their success, and sales/processing activity.

4. EXECUTION OF THE CONTRACT CONCLUDED WITH US

When you request the provision of services, we may process certain personal data necessary for these purposes (e.g., name and surname, delivery/provision address, transaction data, etc.)

5. MANAGEMENT OF THE RELATIONSHIP BETWEEN USERS AND SUPPORT

We are interested in providing adequate services through the Website to all persons who access it. Therefore, we process a series of personal data for the purpose of managing relationships with Website Users, for example, when they contact us with various questions or requests regarding the functionalities of the Website, questions about the Company's services offered through the Website, etc. Legal basis: Art. 6(1)(f) GDPR – legitimate interest consisting of our interest to ensure adequate services.

6. ANALYSES AND STATISTICS REGARDING WEBSITE FUNCTIONING, COOKIES AND SIMILAR TECHNOLOGIES

We may use the personal data provided by Users or collected in the context of using the Services for the purpose of carrying out analyses and statistics regarding our Services, including how the Website functions or how Services are provided. The analyses and statistics we conduct help us better understand how we could improve our Services or the Website's functionalities. In carrying out analyses and statistics, we also use cookies and other similar technologies in accordance with the Cookie Policy. Also, cookies and similar technologies are used to provide you with interest-based advertising.

7. CONNECTION THROUGH SOCIAL NETWORKS

We have implemented various interconnection mechanisms with social media pages, such as Facebook, Twitter, Youtube, and Instagram, to give you the possibility to more easily access the content posted by us on the Website and/or our accounts associated with those social networks. If you access the content posted on those social networks, comment on them, or access the Website through your Facebook account, a series of public data from your profile on those social networks will also be transmitted to us by the operators of those social networks.

8. FULFILLMENT OF LEGAL OBLIGATIONS

Sometimes data processing is necessary to fulfill our legal obligations, such as: • reporting to relevant tax authorities and maintaining accounting records; • archiving data according to applicable legislation.

9. DEFENSE OF RIGHTS AND INTERESTS IN COURT

For the establishment, exercise, or defense of a right in court within a proceeding before a court, an administrative proceeding, or other official proceedings in which the Company is involved.

10. TO WHOM DO WE DISCLOSE DATA

We may disclose your personal data to (i) entities and/or persons empowered by us (from the EEA or third countries) involved in providing the Services, including in providing commercial communications (such as data center providers, payment service providers for various payment facilities, e-mailing platform providers such as Google Mail), or if we have an obligation to disclose personal data for the purpose of complying with any legal obligation or decision of a judicial authority, public authority, or governmental body; or (iii) if we are required or otherwise permitted to do so under applicable law. Also, your personal data may be disclosed to third-party providers of cookies and similar technologies as described in the Cookie Policy.

11. HOW LONG DO WE KEEP THE DATA

We keep your personal data as long as necessary for the fulfillment of the purposes for which they were collected, in compliance with internal procedures regarding data retention, including applicable archiving rules. For example, if you are our customer, your personal data will be kept for the entire duration of the contractual relationships, plus a minimum period of 3 years from termination (as is the statute of limitations for legal actions). Subsequently, certain personal data could be kept for a longer period, for archiving purposes, according to the applicable archiving rules.

12. WHAT ARE YOUR RIGHTS AS A DATA SUBJECT?

According to the law, you are recognized as having the following rights as a data subject:
a) Right of access: you can obtain from us confirmation that we process your personal data, as well as information regarding the specifics of the processing.
b) Right to rectification: you can request that we rectify your incorrect personal data or, where appropriate, complete the data that is incomplete.
c) Right to erasure: you can request the deletion of personal data when: (i) they are no longer necessary for the purposes for which we collected and processed them; (ii) you have withdrawn your consent for data processing and we can no longer process them on other legal grounds; (iii) the data is processed contrary to the law; or (iv) the data must be deleted according to relevant legislation.
d) Withdrawal of consent and right to object: you can withdraw your consent regarding data processing based on consent at any time. You can also object at any time to processing for marketing purposes, including profiling performed for this purpose, as well as to processing based on the Company's legitimate interest, for reasons related to your specific situation.
e) Restriction: under certain conditions, you may request the restriction of the processing of your personal data.
f) Right to data portability: to the extent that we process data by automated means, you may request, under the conditions of the law, that we provide your data in a structured, commonly used, and machine-readable format. If you request this, we may transmit your data to another entity if technically feasible.
g) Right to lodge a complaint with the supervisory authority: You have the right to lodge a complaint with the data processing supervisory authority if you consider that your rights have been violated: The National Authority for the Supervision of Personal Data Processing in Romania, B-dul G-ral. Gheorghe Magheru 28-30, Sector 1, postal code 010336 Bucharest, Romania, anspdcp@dataprotection.ro
TO EXERCISE THE RIGHTS MENTIONED ABOVE, YOU CAN CONTACT US USING THE EMAIL ADDRESS: montblanc@marianedelstein.ro