Company information

Conmart Trading is the importer in Romania of the products sold under the brand name "Montblanc".
The website www.montblanc.ro is the property of Conmart Trading and is managed and updated by the company mentioned above. Last updated: November 10, 2017.
Conmart Trading
Headquarters: 169-171 Basarabia Blvd., Sector3, Bucharest
VAT code: RO 6549408
Unique registration code: J40 / 23141/1994
E-mail: office@montblancboutique.ro

General conditions

The following terms and conditions apply to all orders placed by the customer (hereinafter referred to as "you") to Conmart Trading, hereinafter referred to as "Conmart Trading, Montblanc Romania," new "or" new ", on the www.montblanc website. ro).

By using www.montblanc.ro and / or placing an order, you agree to abide by the terms and conditions specified below (the "Terms"). Before placing an order, please make sure that you have read and understood the Terms.

Only individuals with a minimum age of 18 years, who are not under guardianship, do not work as legal entities and who have a residence or another address in Romania (excluding address forwarding companies) can place an order.

The inclusion of any product or service on www.montblanc.ro at any time does not imply or warrant that such product or service will be available at any time. We reserve the right to discontinue the marketing of a product at any time.

We reserve the right to change these Terms from time to time without prior notice. Your order will be subject to the Terms specified on www.montblancromania.com at the time of placing your order.

Prices and delivery costs

The prices displayed on www.montblanc.ro include the value added tax provided by law, but do not include the cost of delivery
Delivery policy

Place your order

The available ordering options are via www.montblancromania.com, by phone or by e-mail using the e-mail address: office@montblancboutique.ro. You will receive a confirmation email immediately after placing your order. If, for any reason, we are unable to process your order, we will notify you as soon as possible. If we have already received payment for your order, we will try to refund your amount using the same method used to make the payment.

Order cancellation

You can cancel or return the order from the date of placing the order until the 15th day of receipt of the ordered products.

If you wish to cancel or return the order, please send us an e-mail notification at office@montblancboutique.ro or contact us by phone at: M: 0770 322 793 or T: 021 310 29 76.

Refunds will be made using the same method used to make the payment as soon as possible, no later than 10 days after receipt of your notice of cancellation, provided we have received the items.

Product warranty

All products purchased by accessing www.montblancromania.com benefit from the 2-year Montblanc International Warranty.

Product return

Montblanc Romania guarantees a full refund provided that all products are returned in the same condition as they were received. This means that the products must not have been damaged, altered, and that any label on the product or package must be intact. Shipping fees are not refundable.

Products that have been customized cannot be returned: writing instruments that have been engraved and / or leather goods that have been embossed on request and with the written consent of the customer. You can cancel or return the order from the date of placing the order until the 15th day from the receipt of the ordered products according to Law no. 130/2000.

Payment methods

1. Online by bank card: Visa or MasterCard.

Online payments will be processed through the MobilPay platform, in conditions of maximum security, without charging any additional commission.

2. Cash or refund. The method is valid for purchases of a maximum of 5,000 lei.

The collaborating courier company is Fan Courier.

3. Payment order (You will receive the proforma with the payment details immediately after placing the order).

4. Cash deposit directly into our bank account.

Printing errors

Conmart Trading S.R.l. does not assume responsibility for printing or display errors in terms of prices, features or product images. If an order cannot be honored due to such errors, Conmart Trading S.R.L. reserves the right to cancel the order and to notify the customer as soon as possible about the error.

Transport damage

If the delivered products prove to be damaged due to transport, the customer is obliged to claim these damages at office@montblancboutique.r and has the right to refuse to pick up the product.

By using the www.montblancromania.com website, you implicitly agree to the Terms and Conditions of Use. In order to use the site in the best conditions, it is recommended to read carefully the Terms and Conditions of Use.

Terms and Conditions of Use: Conmart Trading reserves the right to change the Terms and Conditions of Use at any time without notice, without notice. The current version of the Terms and Conditions of Use is permanently available on the site.

Be aware of any changes to this Privacy Policy by visiting our website. Please check this page periodically for any changes. Continuing to use the site after changing the Terms and Conditions of Use implies acceptance of the changes made and the new Terms and Conditions of Use.